Hyster enjoys a terrific relationship with the majority of its customers due its focus on producing complete customer satisfaction through its world class manufacturing. Our goal is to anticipate the requirements of each client along with deal with them with forklifts which deliver the performance, the dependability and the value that they truly need.
Hyster completely believes in starting with the client. The company performs annual focus groups and offers on-going voice of customer research that is conducted both online as well as in the field. We have more than 400 design engineers to translate that input into intelligent designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help make sure that the best machine practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our equipment are subjected to virtual, physical and environmental tests, in order to guarantee the lowest ownership cost and total dependability. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests happen in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing That is Smart and Lean
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total customer satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality Each Time
Hyster utilizes an integrated MES or Manufacturing Execution System to initiate excellence from the start. The MES is responsible for managing flow of production. The MES coordinates line activities like quality verification and part sequencing. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits actually hold all workers responsible for constant quality, combined with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster provides a wide variety of features. The company has remained fully devoted to its key focus on safety and quality, on being innovative each time, and by offering several of the best material handling machines on the market. These are just some of the reasons the company has become a leader in the business.